AudioCodes is a market leader with over 17 years of product development experience, focused on VoIP network products and technology. During this time, AudioCodes has deployed tens of millions of media gateway and media server channels in over 100 countries. AudioCodes is a VoIP technology leader focused on voice quality and best-of-breed VoIP network elements with a proven track record in product and network interoperability with industry leaders in the Service Provider and Enterprise space.

Featured Products:

• Standard TDM Gateways (T1/E1/PRI/BRI/Analog)
• Enhanced Gateways & Survivable Branch Solutions
• Enterprise Session Border Controllers
• Certified IP Phones/ Standard IP Phones
• VoIP Media Servers
• Residential Gateways
• EMS (Element Management System)/SEM (Session Experience Manager)

New! Check out the Voice Blog

AudioCodes is a Microsoft Gold Partner.
CCG Telecom is an AudioCodes Elite Channel/Systems Integration Partner.

Dialogic, the Network Fuel™ company, inspires the world’s leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks. We boost the reliability of any-to-any network connections, supercharge the impact of applications and amplify the capacity of congested networks. Forty-eight of the world’s top 50 mobile operators and nearly 3,000 application developers rely on Dialogic to redefine the possible and exceed user expectations. High performance networks and applications demand Network Fuel.

Featured Products:

• Voice Boards
• Fax Boards
• Host Media Protocol Software (HMP)
• Media Gateways
• Media Server Software
• Enterprise Session Border Controllers
• SIGTRAN & SS7 Solutions

CCG Telecom is a Certified Dialogic Partner.

Jabra is a global producer of innovative headset and speakerphone solutions. We enable effortless communication for mobile users, office-based and contact center employees in all parts of the world. At Jabra, we are fortunate enough to be able to build on the legacy of our parent company, GN Store Nord. With over 140 years of experience in designing state-of-the-art communications solutions, GN Store Nord gives us an outstanding foundation of technical expertise, upon which we can build the Jabra name. Our responsibility is to provide products of exceptional quality that simply work, in any technological environment and with any way of working. We realize that our products are not used in isolation, which is why our strategic alliances are so vital to our business. By working in partnership with the leaders of the telecommunications industry, we ensure that our products are relevant to our customers’ business. We ensure that they actually improve their way of working, by enabling seamless connectivity with their other systems.

Stay connected in more ways than you ever thought were possible with Microsoft and CCG Telecom!

CCG Telecom can plan and design a complete Microsoft solution that will allow your company to succeed in today’s fast paced, high tech, and highly connected world.

Here are just some of the features that Microsoft offers to help give you an edge over your competitors:

• Presence
• Chat
• Click to Dial
• Remote Presentation/Desktop Sharing
• Conferencing
• Mobility

CCG Telecom Services for Microsoft Unified Communications (Microsoft Teams, Server, Exchange, CRM, IIS)

• Planning & Design
• Provisioning
• Implementation
• Testing
• Consultancy
• User/Enterprise Licensing
• Disaster Recovery Solutions

Now offering services for Microsoft Office 365.

Let Team CCG take your enterprise business to the next level!

Mitel powers more than 2 billion connections a day. We provide phone systems, collaboration and contact center solutions—in the cloud or on site—for more than 60 million users around the world.

• We help companies connect, collaborate and take care of their customers
• We protect and extend the value of your existing communication investments
• We find and fix problems and shortcomings, even if they’re not in our systems
• We provide solutions based on what your business needs, not what we want to sell
• We help you upgrade at your own pace and leverage your existing technologies

Innovating by objectives

• Customers, not technology, drive our decisions and inform our priorities through feedback loops, user groups and more
• We generate innovations that you can leverage to add value to your business
• You can rely on our solutions’ flexibility, scalability and upgradability to keep pace with ever-changing technology
• The breadth of our portfolio gives you the choice you need to make the right commercial and investment decisions for your business

Building better businesses

• Our applications and mobility options make employees more productive
• We help companies keep up with technology trends, like bring-your-own-device (BYOD), remote working and more
• Businesses use our solutions to help attract and retain high value employees and customers

Note: Aastra is now Mitel – View the press release

Plantronics offers one of the industry’s most complete families of corded and wireless products for unified communications. Widely recognized for their sound quality, reliability and comfort, Plantronics’ audio solutions help companies extend the benefits of IP communications throughout the extended enterprise, fostering better business communication and efficiency regardless of where professionals are working.

Featured Products:

• Savi Series
• CS Series
• Voyager Series
• Blackwire Series

Plantronics Compatability Guide

CCG Telecom is a Certified Partner of Plantronics.

The industry leader in unified collaboration solutions.

Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings.

Polycom Products for Microsoft

People are comfortable using Microsoft solutions to communicate—at work and at home. Polycom solutions enable anyone operating in a Microsoft environment to make enterprise-grade HD voice and video calls and to share HD content?at the touch of a button.

Many other communication platforms are bolted together over time. Interoperability is in Polycom’s DNA. Polycom builds its solutions from the ground up and optimizes them for Microsoft Lync. With Polycom, your business connects in a complete solution that spans voice, video, instant messaging, content sharing, and presence.

• Polycom offers 40 voice, video and content sharing solutions that are interoperable or optimized to work with Lync
• Experience lifelike voice and video performance—your users will hear and see the difference on every call
• Reduce deployment, training, and support costs—thanks to intuitive design that makes sense from the very first use

Lync Certified Desktop Phones & Conference Phones:

• VVX Series
• CX Series
• SoundPoint IP Series

CCG Telecom is a Certified Partner of Polycom.

Discover true sound.

For more than 65 years our name has stood for top-quality products, true sound and tailor-made solutions for every aspect of recording, transmission and reproduction of sound. We want people to not only hear all aspects of sound, but also to feel it, too. With German engineering, decades of experience in professional business, and innovative science, we stay true to the sound and set new standards for headphones, headsets, microphones, and integrated systems.

Sonus is a leader in IP networking with proven expertise in delivering secure,reliable and scalable next-generation infrastructure and subscriber solutions. With customers in over 50 countries across the globe and over a decade of experience in transforming networks to IP, Sonus has enabled service providers and enterprises to capture and retain users and generate significant ROI. Sonus products include session border controllers, policy/routing servers, subscriber feature servers and media and signaling gateways. Sonus products are supported by a global services team with experience in design, deployment and maintenance of some of the world’s largest and most complex IP networks.

Featured Products:

• TDM Gateways (T1/E1/PRI/BRI/Analog)
• Enhanced Gateways & Survivable Branch Appliances for Microsoft Lync
• Session Border Controllers for Enterprise Class Business
• High Density Session Border Controllers for Service Provider Class Business
• Policy/Routing Servers
• Element Management System/NetScore
• CCG Telecom is a Certified Partner of Sonus.

With over 30,000 worldwide deployments and offices in America, Europe, Asia and South America, KEMP Technologies is the industry leader in advanced Layer 2 – 7 Application Delivery Controllers (ADC) and application-centric load balancing. Since 2000, KEMP has been a consistent leader in innovation with a number of industry firsts, including high performance ADC appliance virtualization, application-centric SDN and NFV integration, innovative pricing and licensing models and true platform ubiquity that can scale to support enterprises of every size and workload requirement.
KEMP Technologies LoadMaster Load Balancers provide companies of all sizes with a best in class mix of Enterprise Class performance, great price points and superior technical support. For High Availability, Traffic Optimization and Scalability of mission critical applications KEMP is the #1 Price/Performance Load Balancer.

All KEMP Load Balancers feature:

• Layer 4 and Layer 7 Load Balancing
• SSL Offload and SSL Acceleration
• Comprehensive Heath Checking
• IPS Security
• Application Acceleration: Http Caching & Compression

KEMP’s Server Load Balancers are approved by Microsoft for use with MS Exchange & Lync. Virtual Load Balancer Appliances run on VMware and Hyper-v and can be used for load balancing any kind of server/application.

PacketViper is a patented Next Generation Geo-IP software solution that filters countries or companies bi-directionally, by port with a few clicks of a mouse. Our technology scrubs out unwanted global network traffic before it enters the security environment. PacketViper quickly inserts itself by moving two cables, without disrupting your current environment.

Complement Security

Serving a significantly different purpose within the security layer, PacketViper complements your firewall by limiting who has access to the exposed network ports.

Improve Performance

PacketViper surgically removes unwanted traffic entering your security environment, which in turn removes the volume, and ultimately reduces the load, threats, and personnel burdens associated with security.

Reduce Usage Costs

As PacketViper reduces the load through the security environment, it also lowers the amount of processing to usage based services such as firewalls and cloud logging.

Phybridge is the leader in PoLRE (Power Over Long Reach Ethernet) switch technology. Phybridge was the first company to introduce switch technology that delivers Ethernet and PoE over a single pair of wire with four times the reach of traditional switches. Phybridge long reach Ethernet switches are the standard against which others are measured. The award-winning UniPhyer and PoLRE switches leverage a single pair of UTP cable and the CLEER and EC switch leverages coax cable to deliver PoLRE technology.

The Phybridge switch innovations allow businesses to optimize the LAN for convergence delivering quality of service, voice continuity, the most secure converged platform and a simple network to manage. This is achieved by moving the LAN convergence point from every desktop to a single point in the central closet.

Benefits Include:

• Lower overall total cost of ownership, allowing customers to allocate more of their budget on applications hence driving a better return on investment
• Voice Quality of Service, regardless of data loads and with no data LAN dependencies
• Voice continuity, even if data LAN fails
• Most secure network topology, given the physical separation of voice
• Easy network to manage, given the physical separation of voice
• Future-proofing the LAN; no need to change IP phone or PoE every time you upgrade your LAN to support greater speed requirements. With other data switches in the market, the IP phone acts as a switch for the data device and you will need to replace the IP phone and the POE with every upgrade.

Enghouse Interactive is a leading expert in customer communications. Whether you need to provide a personalized, informed service through a specialized operator center or a multi-channel, multi-site contact center, we have the knowledge, the products, the partners and the deployment expertise to deliver the right solution to meet all your requirements – now, and in the future. Our solutions scale from a single site call reception console, to multi-tenanted, multi-media contact centers with more than 10,000 users. We also support the full range of deployment methods; from premise-based to private, public or community cloud and even hybrid requirements.

Enghouse Interactive solutions:

• Are modular and work together or standalone
• Can be fully integrated across the portfolio
• Work within the deployment method of choice
• Are platform independent, yet work with leading telephony platforms including Cisco, Avaya, and NEC
• Can integrate with the leading CRM / third party systems
• Can scale from 10 seats to over 10,000

Event Zero provides a suite of tools for Lync and users, known as the Dossier Toolset that covers all aspects of operational reporting and analytics. Available as a bundle or as individual products, the Dossier Toolset provides organization-wide visibility, delivering valuable insights that help improve operational efficiency. Customers can access analytics and reports for hundreds of thousands, even millions, of voice, video, conference calls, and IMs per day, all from a single unified view. With zero downtime and a fast setup that takes minutes, Event Zero makes it easy to get the most out of your investment.

UC Commander is the core framework for the entire suite of Event Zero’s product line, including:

• Dossier – Lync analytics and reporting
• Provisioning – including Polycom phone provisioning and phone number assignment
• Operations – ensuring your Lync environment is functioning properly

Using a visually striking, consistent and easy-to-navigate web-based UI, UC Commander gives administrators unparalleled control and insight into their environment.

Yealink is a global leading unified communication terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Yealink leverages its independent research, development, and innovation initiatives to pursue its core mission: “Easy collaboration, high productivity.”

Video conferencing systems include solutions for the office, industry settings, and Microsoft Teams. For video communications, Yealink offers large group, SME, and industry solutions, as well.

The company’s quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over one hundred countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market. CCG Telecom is proud to offer a range of Yealink solutions.